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Engagement models

Choose how we work together

Six models, from a focused assessment to ongoing support. Pick the one that suits your problem, or start with a conversation and let the right shape follow.

In short

Nexstella offers six engagement models: advisory and architecture, fixed-scope implementation, flexible engineering, a dedicated engineering team, a proof of concept or pilot, and ongoing engineering support. Every engagement starts with a free conversation.

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01 Models

Which engagement model fits your situation?

Each model suits a different kind of problem. Read what each one is for, when it fits, and what is agreed before the work starts.

Advisory and architecture

A focused assessment or planning engagement that turns a technology question into a clear, practical decision.

You need to choose a direction before you build, or check the one you are on. We review your current environment, weigh the options and leave you with a roadmap. Where explicitly agreed, this can include fractional CTO support.

Suitable for

  • Architecture reviews
  • Technology selection
  • AI readiness
  • Cloud strategy
  • Migration planning

Agreed before work starts

  • The decision or question the assessment must answer
  • What we will review and who will give us access
  • The deliverables, such as diagrams, recommendations and a phased roadmap

Fixed-scope implementation

A defined project with agreed deliverables, milestones and acceptance criteria, built and handed over.

You know what you need and can describe the outcome. We agree the scope, the milestones and what done looks like, then build it, so you can plan around a defined piece of work with a clear finish line.

Suitable for

  • Data pipelines
  • Dashboards
  • Integrations
  • Bounded AI applications

Agreed before work starts

  • The deliverables
  • Milestones along the way
  • Dependencies on your side and ours
  • Acceptance criteria that define done

Flexible engineering

Specialist engineering capacity allocated to an evolving backlog, for work that cannot be fully specified up front.

Your priorities will shift as you learn, so a fixed scope would get in the way. We provide specialist engineering capacity allocated to an evolving backlog, and you steer the priorities as the work progresses.

Suitable for

  • Modernization
  • Exploratory development
  • Ongoing product engineering

Agreed before work starts

  • How the backlog is prioritized and who decides
  • How progress is reported
  • How changes to the arrangement are handled, through agreed change control

Dedicated engineering team

A coordinated team delivering against an agreed roadmap, with defined roles, responsibilities and governance.

Your initiative will run for a long time and needs sustained focus across software, data, AI or cloud. A coordinated team works against a shared roadmap and reports through agreed governance, alongside your own people where you have them.

Suitable for

  • Longer-running software initiatives
  • Data engineering initiatives
  • AI engineering initiatives
  • Cloud engineering initiatives

Agreed before work starts

  • Roles and responsibilities on both sides
  • The governance, including status reporting and escalation
  • The roadmap the team delivers against

Proof of concept or pilot

A time-boxed test of whether an idea works, before you commit to a larger investment.

You have an idea that might work, such as an assistant over your own documents or a new platform technology, but committing to a full build without evidence is too large a risk. A pilot answers the question with tested results instead of opinion.

Suitable for

  • RAG applications
  • AI agents
  • New platform technologies
  • Streaming analytics

Agreed before work starts

  • Success criteria we both sign off before the work starts
  • Representative test cases drawn from your real work
  • A budget and a fixed time box
  • The known limitations, written down
  • A decision at the end to proceed, revise or stop

Ongoing engineering support

A recurring engagement for maintenance, operational support and continuous improvement after launch.

Your system is live and you want it kept healthy and improving. We maintain, monitor and improve it under arrangements agreed before support begins.

Suitable for

  • DataOps
  • Platform support
  • Application maintenance
  • AI operations

Agreed before work starts

  • The scope of what is supported
  • Availability
  • Escalation arrangements
  • Security responsibilities
  • Service-level objectives

02 Choosing a model

How do you choose the right model?

Engagement structure should match the problem, the level of uncertainty, the required delivery ownership and the resources you have available. You do not need to choose a model before we talk, because the right shape can follow from the first conversation.

  • An early-stage idea: a discovery workshop or feasibility assessment.
  • A defined project: fixed scope, milestones and acceptance criteria.
  • An unclear technical problem: an architecture review or time-boxed proof of concept.
  • Ongoing engineering: a flexible or dedicated team, plus support after launch.

03 Agreed up front

What is agreed before work starts?

A proof of concept and ongoing support each agree specific things before they begin. The governance that applies to every engagement is set out on the How we work page, alongside the delivery method.

  • A proof of concept: success criteria, representative test cases, a budget, known limitations, and a decision to proceed, revise or stop
  • Ongoing support: scope, availability, escalation arrangements, security responsibilities and service-level objectives

04 Cost

How is an engagement priced?

Nexstella does not publish prices or packaged offers. Each engagement is scoped and quoted after a free first conversation, which carries no obligation and is about your challenge rather than a predefined service.

The FAQ page answers how a quote is formed and what we explain before you decide.

05 In practice

What does this usually look like?

A leader has an idea that might work, such as an assistant over the company's own documents, but committing to a full build without evidence feels like too large a risk.

A time-boxed proof of concept can answer the question with tested results instead of opinion: success criteria agreed first, representative test cases, and a decision at the end to proceed, revise or stop.

Let's talk about your vision

You do not need to know which technology to use before talking to us. Tell us what you are trying to achieve, and we will help you plan the right approach.

30 minutes, video call. Prefer to write? Send a message

What happens next

  1. You pick a time, or send us a message.
  2. A person at Nexstella reads what you shared before we talk.
  3. You leave with a clear next step, even when that step is to wait.